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Forum Discussion
RAX54v2 going offline every night
Over the past week, overnight around 3:30-3:45, my wireless router goes down. No errors indicated by the LEDs, wireless SSIDs still broadcasting, but you cannot join. A reboot restores connectivity but cannot determine why it keeps happening. Really frustrating because our baby monitor uses the WiFi and we loose the feed overnight. Anyone experience something similar?
6 Replies
krk_ wrote:
Over the past week, overnight around 3:30-3:45, my wireless router goes down. No errors indicated by the LEDs, wireless SSIDs still broadcasting, but you cannot join.Does it hit all wifi clients?
Do the router's logs show anything?
No scheduled timer in your wifi settings?
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Check the section in the manual Set up a WiFi schedule- Yes, seems to hit all wireless clients. In fact, the router seems to be completely unresponsive. Cannot connect to management, review logs, etc. only a reboot restores.
No scheduler has been setup in wireless setup. I would think if it was a wireless schedule, I’d still be able to access management of the router.
krk_ wrote:
No scheduler has been setup in wireless setup. I would think if it was a wireless schedule, I’d still be able to access management of the router.Agreed. That bit wasn't in the first message.
Do you use the Nighthawk App? Can that get in?
Another thing to rule out is anything going on with the ISP.
The usual boilerplate questions to eliminate some of the more common issues that crop up here.
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware with an app or in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that connects this router to the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
