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Forum Discussion
Aaronvt123
Oct 07, 2024Aspirant
Rax54v2
Whenever my router is connected to the Internet I cannot access it from the Web interface, it guess to a Netgear " access denied" page. If I disconnect the Internet I can access the router again. Anyone had this issue before and found a solution?
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What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Factory reset the router and setup from scratch using a wired PC and web browser:
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface