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Forum Discussion
sihebenstreit
Feb 26, 2024Aspirant
RAX70 - WIFI stopped working unable to Factory Reset
Hi I have a RAX70 Router NighthawkAX88-StreamAX6600Tri-BandWiFi6Router which I was setting up. I think that during the firmware upgrade - there may have been a problem as now I have no WiFi and I a...
microchip8
Feb 26, 2024Master
There's a reset button at the back. Press it in for 10 seconds then release. You don't need WiFi to manage the router, or the Nighthawk app for that matter. If wired to a PC, you can use the Web UI at http://routerlogin.net or http://192.168.1.1
sihebenstreit
Feb 26, 2024Aspirant
I already tried that - just using http://192.168.1.1/ . So I disconnected all internet and only had the router connected via the port (otherwise it tried to connect to my modem TP Link), but it says this site cannot be reached.
Any other suggestions?
- michaelkenwardFeb 26, 2024Guru - Experienced User
sihebenstreit wrote:
I already tried that - just using http://192.168.1.1/ . So I disconnected all internet and only had the router connected via the port ...
Not sure what that means.
"only had the router connected via the port"?
Do you mean that the router was plugged into a PC?
What does the power LED look like on the RAX70? If it isn't "solid white". As the manual says:
If the Power LED blinks slowly and continuously, the router firmware is corrupted.
- sihebenstreitFeb 26, 2024Aspirant
Router is connected to my laptop via ethernet - using LAN 1.
The power button is actually red (just noticed that it is meant to be white) - but not flashing.
Lan 1 2 3 4 lights sometimes flash on all together - but mainly the Lan 1 light is on.
Hope that makes more sense now.
- michaelkenwardFeb 26, 2024Guru - Experienced User
sihebenstreit wrote:
Router is connected to my laptop via ethernet - using LAN 1.
The power button is actually red (just noticed that it is meant to be white) - but not flashing.
I've seen other reports of that.
On some models, a red (or amber) power LED was an indicator of bust firmware.
Another possibility is that there is something wrong with the power supply to your router. If you have an alternative with the same output – from an old router for example – you could see if that works.
If the firmware is broken, there is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power for 30 seconds
- Keep pressing reset for another 30 seconds while apply power
Some say that this does not work on newer device while others happily ignore that warning.
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.