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Forum Discussion
RAX70 - WIFI stopped working unable to Factory Reset
Hi I have a RAX70 Router NighthawkAX88-StreamAX6600Tri-BandWiFi6Router which I was setting up. I think that during the firmware upgrade - there may have been a problem as now I have no WiFi and I a...
Router is connected to my laptop via ethernet - using LAN 1.
The power button is actually red (just noticed that it is meant to be white) - but not flashing.
Lan 1 2 3 4 lights sometimes flash on all together - but mainly the Lan 1 light is on.
Hope that makes more sense now.
sihebenstreit wrote:
Router is connected to my laptop via ethernet - using LAN 1.
The power button is actually red (just noticed that it is meant to be white) - but not flashing.
I've seen other reports of that.
On some models, a red (or amber) power LED was an indicator of bust firmware.
Another possibility is that there is something wrong with the power supply to your router. If you have an alternative with the same output – from an old router for example – you could see if that works.
If the firmware is broken, there is more severe, recovery reset, that you could try:
- Press reset for 30 seconds
- Keep pressing reset while removing power for 30 seconds
- Keep pressing reset for another 30 seconds while apply power
Some say that this does not work on newer device while others happily ignore that warning.
If that fails, you are into TFTP country.
How to upload firmware to a NETGEAR router using Windows TFTP | Answer | NETGEAR Support
This isn't the easiest operation, so if you are forced to use it, you could try a web search to find videos that guide you through the process.
tftp
I learned something new today. thank you.
I would have given up before trying this hopeful step.
I'm not so sure it'd work for me personally.
I always change the router's default IP Address to something besides 192.168.1.1
it depends I suppose on how successful the reset is at restoring things to default.
let's watch and see if this fixes it.
it looks very hopeful.
Thanks Michael, you have been very helpful - I have a support ticket in for this problem and just waiting to see what they say as well.
I agree and think it is a firmware corruption. I would rather return the router as I only just bought it - but will try this as a last resort.
sihebenstreit wrote:
I agree and think it is a firmware corruption. I would rather return the router as I only just bought it - but will try this as a last resort.
The best way to deal with a new purchase that goes wrong can be to get it back to whoever sold you the thing.