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Forum Discussion
RAX70 Blocking Roku Channel
Nighthawk Tri-Band AX8 RAX70 Firmware V1.0.12.114 After a lot of troubleshooting with Roku community, and our ISP Spectrum Internet stating they don't block apps or websites, it seems our RAX70 i...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
I would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 10 seconds then release.
Be sure to not enable Armor or Smart parental controls.
Firmware V1.0.12.114
Modem Spectrum E31U2V1 DocSIS 3.1 eMTA cable modem
We performed a factory reset on the RAX70 and it's still blocking Roku Channel - Error 451.
Armor and Parental Controls haven't been enabled. The only changes made were the admin password and name of the SSIDs.
Could this be a firmware issue? It didn't give us a chance to not update the firmware. It did it automatically during setup.
Modem Spectrum E31U2V1 DocSIS 3.1 eMTA cable modem
We performed a factory reset on the RAX70 and it's still blocking Roku Channel - Error 451.
Armor and Parental Controls haven't been enabled. The only changes made were the admin password and name of the SSIDs.
Could this be a firmware issue? It didn't give us a chance to not update the firmware. It did it automatically during setup.