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Forum Discussion
cpuphantom
Mar 27, 2021Initiate
RAX70 Nighthawk - DNS just drops repeatedly - very frustrating
I have the Nighthawk RAX70 router that I bought only 5 months ago... and it worked flawlessly until this week. Now several times per day DNS just gets dropped. The result is that all my devices ...
cpuphantom
Mar 27, 2021Initiate
The part that just makes my blood boil, and why I'll never guy Netgear again is that when I check the warranty on their site, it says I have hardware warranty available, but "F*ck you" if you want to try and use it because Chat, Phone, and Email support are only available for a quarter of that time.
How am I supposed to replace my broken crappy router under warranty if I can't contact them?
schumaku
Jun 29, 2021Guru - Experienced User
cpuphantom wrote:
How am I supposed to replace my broken crappy router under warranty if I can't contact them?
https://my.netgear.com/ -> My Support -> [Contact Support] -> Replace my defective product (no worries, they will check before ...)