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Forum Discussion
JacksGhost
Mar 29, 2021Follower
RAX70 Slow Wifi and Wired Speeds
Just bought a new RAX70 8 stream tri-band router and the speed is really slow on and the router is only 10' away so it's not a distance issue.
Here is what I have tested:
When I'm wired to the ISP's modem, I get 230mbps
When I'm wired to the RAX70 router, I get 60mbps
When I connect wirelessly on either 2.4ghz or 5ghz, I get 60mbps
Connected on 3 different Windows pc's and got the same 60mbps
Connected on my iPhone 11 and the Nighthawk app showed the same 60mbps
Here is what I have already tried adjusting:
- Support chat had me change to the highest channels for 2.4ghz and 5ghz and told me to wait a few hours, no change
- In Advanced Settings, set IPv6 to Auto-Detect, no change
- In Advanced Settings, checked Enable OFDMA for 2.4ghz and 5ghz, no change
Anyone know what setting might be causing this router to slow the speed down?
Thanks,
JG
1 Reply
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- Christian_RNETGEAR Employee Retired
Hello JacksGhost,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian