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Forum Discussion
Scott911
Jul 12, 2021Tutor
RAX75 - Disconnects
Hello, I have a RAX75 Nighthawk Router that I bought from Costco. I have loaded the latest firmware ( 1.0.4.120_1.0.61) This router continually shuts down for unknown reasons, then after I unplug it ...
plemans
Jul 15, 2021Guru - Experienced User
After the firmware upgrade, did you ever try a factory reset and reinstall?
These AX devices are getting underying updates for even their own wifi chipsets. Sometims a factory reset helps.
And if it doesn't, then I'd try downgrading the firmware a version. Maybe the update introduced a bug
Scott911
Jul 20, 2021Tutor
Yes - Reset it to factory then updated firmware. It is essential at the house and I couldn’t deal with the disconnects. I sent it to the electronic graveyard and bought the Orbi Mesh network and all is well. The Orbi doesn’t overheat or even get warm. The nighthawk ran really hot. Thanks for the advice.