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Forum Discussion
aturgear
Jan 27, 2022Star
RAX75 + CM1100 vs Comcast XB6
Hello, I am hoping the community can help me with my issues: I purchased from Costco an RAX75 and CM1100 back in mid 2020, with speeds up to 50 (what I was paying for). In 2021, I upgraded my speeds...
- Jan 28, 2022
Thanks for your reply plemans!
After switching back and forth between the xfi device and my personal setup, plus a factory reset, we are getting different results than what we had before! Odd
Connecting directly to modem doesnt work for me on my pc. (yes, router was off) It said the connection didnt have a proper ip address
Connecting directly to router shows as expected results: 700.09 down, 24.01 up
Connecting via 2.4 ghz channel shows as expected results: 203.33 down, 23.86 up (I am aware of the slower speeds when connecting to this channel).
Connecting via 5 ghz channel shows as expected results: 695.78 down, 24.09 up
Access control, parental controls, and traffic meter are all off.
Latest firmware on router (V1.0.5.132_1.0.69).
I am using speedtest.net (not thru app, but website).
I can't explain why my issues are no longer...well..an issue! My process of what I did was connect and register comcast modem/router. Used it for an hour. Then deregistered their modem to re-register my modem. And wallah, I am getting excellent speeds!
Thank you for your assistance! But let me know if there is anything else I should keep in mind, or change to make my system optimal.
plemans
Jan 27, 2022Guru - Experienced User
You need to figure out where the bottleneck is.
1. hardwire into the modem and test the speeds you're getting.
2. hardwire into the router and check the speeds.
3. test 2.4ghz and 5ghz speeds. 2.4ghz is slow so I wouldn't expect more than 100mbps out of it. 5ghz will depend on your device.
4. Make sure to disable access control, traffic monitoring, access controls, and parental controls and reboot the router.
5. what firmware is on the router?
6. what site are you using for testing speeds (don't use the built in speedtest, it isn't accurate)
aturgear
Jan 28, 2022Star
Thanks for your reply plemans!
After switching back and forth between the xfi device and my personal setup, plus a factory reset, we are getting different results than what we had before! Odd
Connecting directly to modem doesnt work for me on my pc. (yes, router was off) It said the connection didnt have a proper ip address
Connecting directly to router shows as expected results: 700.09 down, 24.01 up
Connecting via 2.4 ghz channel shows as expected results: 203.33 down, 23.86 up (I am aware of the slower speeds when connecting to this channel).
Connecting via 5 ghz channel shows as expected results: 695.78 down, 24.09 up
Access control, parental controls, and traffic meter are all off.
Latest firmware on router (V1.0.5.132_1.0.69).
I am using speedtest.net (not thru app, but website).
I can't explain why my issues are no longer...well..an issue! My process of what I did was connect and register comcast modem/router. Used it for an hour. Then deregistered their modem to re-register my modem. And wallah, I am getting excellent speeds!
Thank you for your assistance! But let me know if there is anything else I should keep in mind, or change to make my system optimal.