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RAX75 + CM1100 vs Comcast XB6
Hello, I am hoping the community can help me with my issues: I purchased from Costco an RAX75 and CM1100 back in mid 2020, with speeds up to 50 (what I was paying for). In 2021, I upgraded my speeds...
Thanks for your reply plemans!
After switching back and forth between the xfi device and my personal setup, plus a factory reset, we are getting different results than what we had before! Odd
Connecting directly to modem doesnt work for me on my pc. (yes, router was off) It said the connection didnt have a proper ip address
Connecting directly to router shows as expected results: 700.09 down, 24.01 up
Connecting via 2.4 ghz channel shows as expected results: 203.33 down, 23.86 up (I am aware of the slower speeds when connecting to this channel).
Connecting via 5 ghz channel shows as expected results: 695.78 down, 24.09 up
Access control, parental controls, and traffic meter are all off.
Latest firmware on router (V1.0.5.132_1.0.69).
I am using speedtest.net (not thru app, but website).
I can't explain why my issues are no longer...well..an issue! My process of what I did was connect and register comcast modem/router. Used it for an hour. Then deregistered their modem to re-register my modem. And wallah, I am getting excellent speeds!
Thank you for your assistance! But let me know if there is anything else I should keep in mind, or change to make my system optimal.
Be sure to speed test with a wired PC connected to the CM modem with out the RAX online.
FYI, my CM1100/1200 modems handle my ISPs 1000x50 service just fine.
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html
For CM series modem support, Netgear has set up a community forum specifically for the Cable Modem products.:
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
For RAX sereis router support, Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
I am not sure if the pictrures in my previous reply are working on your end, but they aren't for me (even though they did show before I posted). And since the website won't let me edit my original reply, here is a second attempt at the screenshots.