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Forum Discussion

aturgear's avatar
Sep 18, 2020

Rax75 5ghz issues

For some reason my computer is not able to do certain tasks when on the 5ghz network, but operates fine when on the 2.4ghz network. This includes launching the epic game store, or playing Destiny 2. Now lately, my tv, which is hooked up to my 5ghz netowrk, is also having initial boot up issues and not connecting.

 

To elaborate: I will be on the 5ghz network from the start up and launch either epic or D2, and it works for about 20-30 seconds until I see my wifi icon go from connected to disconnected. Opening a web browser seems to be okay, but apart from that any other program causes my computer to disconnect from the 5ghz network. Again, this only happens on the 5 ghz, not the 2.4.

 

I've already reached out to laptop manufacturer and did a network and BIOS reset, so I am assuming it has something to do with the router instead.

12 Replies

  • What firmware version are you on? 

    What modem is it connected to? 

    Did something change? or has it never worked? 

     

    You can try disabling AX 

    • aturgear's avatar
      aturgear
      Star

      I am using a netgear CM1100. It is at the latest firmware update: V1.0.3.102_1.0.48.

       

      I think it probably has never worked. I at first chalked it up to my computer being dumb, cause it had some weird hdmi issue and needed to restart. But my router is pretty new, bought it back in May. My laptop is pretty new too (September). I don't believe I have the same issues on other 5ghz networks on my laptop.

       

      How do I disable AX?

      • plemans's avatar
        plemans
        Guru

        What wireless chip is in the laptop?

        And what version driver is the wireless chip using?