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Forum Discussion

Jim_West's avatar
Jim_West
Tutor
Sep 01, 2020

RAX75 defaults to Factory Settings when rebooted

This router is new and whenever I reboot the modem and router the router defaults to all factory settings.  It is using the latest update from Netgear which was updated when the router was initialize...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 09, 2020

Hi Jim_West, 

 

May you provide us with the current firmware version your router is on?

 

Regards,

Christian 

Jim_West's avatar
Jim_West
Tutor
Sep 09, 2020

The current firmware version is V1.0.3.102_1.0.48.

 

The version that was installed when I noticed the problem was 1.0.3.98 

 

The current version self installed after I brought up the problem on the Community Board.  I have not tried to duplicate it ye.  But will and will respond in the next 24 hours.