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Forum Discussion

PhillipJ's avatar
PhillipJ
Aspirant
Apr 22, 2020

RAX75 keeps disconnecting the 5GHZ after and before firmware 1.02.76

Went through tech to reconfigure and updated firmware 1.02.76 on 4-21-2020. I connect with the 5G and it disconnects every 2-3 hours and then comes back on itself. I have a Xfinity networks.. Before ...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Apr 23, 2020

Hello PhillipJ,

 

May you try disabling AX mode. Has support been able to follow up on your case? 

 

Christian 

  • PhillipJ's avatar
    PhillipJ
    Aspirant
    Apr 23, 2020

    How do I do that? It is crazy

  • PhillipJ's avatar
    PhillipJ
    Aspirant
    Apr 23, 2020

    If I disable this feature then what is the point of paying so much to get this router?? Doesn't make sense.. will it make this router then unable to reach my 2nd floor or limited the distance it can reach?? Please advise.