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AZIrish's avatar
AZIrish
Initiate
Jul 22, 2021
Solved

RAX75 Nighthawl Speed

I have 500 Mbps internet service, but I am only getting about 135 to 140 Mbps. I bought a new modem, but that didn't solve the problem I am no thinking it my Nighthaw router.

 

Anyone have ideas?

 

T.

 

3 Replies

  • 1. what modem do you have? 

    2. are you testing speeds wired? wireless? over 2.4ghz or 5ghz if wireless? (hint, 2.4ghz is slow)

    3. what client are you using for speedtesting? 

    4. make sure to test hardwired into the router and test using speedtest. try different servers. 

    5. what firmware is on the router?

    • AZIrish's avatar
      AZIrish
      Initiate

      Hi, Luckily, through hit and miss I now have my 500 Mbps. I became frustrated and tried to change one of the setting to Multi-Gig funciton. Well that blew everything and I couldn't get internet. We did a router reset and finally after several password resets got the 500 Mbps.

      Thanks for the help.

      My Modem is a Surboard SB8200

      Test over Wired
      Using Speedtest.net for testing speed
      Firmware was up to date.

       

      • plemans's avatar
        plemans
        Guru

        Eitherway, glad you got it working