RAX75 port forwarding not deleting successfully

NOTE: I chose the closest model it would let me. I believe this one was actually from costco. It's an RAX75 AX5700 according to the back of the device. I had configured port forwarding for 3...

ronrad

Tutor

Jun 03, 2021

note also that through searches I have found that multiple people have reported the same root issue as far back as 2014 on multiple routers.

Here is an example:

https://community.netgear.com/t5/General-WiFi-Routers-Non/Cannot-forward-port-3389-for-RDP-purposes/td-p/473744

The resolution always seems to be nuclear factory reset. (Which i used twice now and the issue returns within a few hours)

I am unable to contact actual customer suport without buying upgraded customer support for a product that is less than six months old. What a terrible customer experience.

Christian_R

NETGEAR Employee Retired

Jun 07, 2021

Hello ronrad,

I'd like to assist with our support team reaching out to you. May you send me a private message with your email address and serial number.

Thanks,

Christian

ronrad
Tutor
Jun 08, 2021
Hi Christian pm being sent.

Thanks,
Ron

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RAX75 port forwarding not deleting successfully