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deepneedle's avatar
deepneedle
Aspirant
Mar 19, 2021

RAX78 AX6200 WiFi 6 Router --secured, no internet --no security with internet

Wireless connection issues with my new RAX78 router bought from Costco.....

 

I get a  secured, wireless connection without internet.

I turned off all router security and got an open, wireless connection with internet.

Spent 4 hours with Netgear tech witout resolution.

 

I use Spectrum internet, modem, & wifi.  I get secured internet.

3 Replies

  • How is the router currently connected? Are you connecting it directly to the cable model (Cable modem > Ethernet cable> WAN Port of the RAX78)?

     

    For the WiFi security, try setting it to WPA 2 only, and avoid using any mixed modes.

     

    If possible as a test, give the WiFi radioon the netgear router a new SSID, and password (just to test if there is any weirdness with any saved WiFi networks on the client devices.

     

     

    • deepneedle's avatar
      deepneedle
      Aspirant

      I can connect with an ethernet cable and connect to the internet.  But, that defeats the wifi purpose.

      I connect wireless but I had to disable all router security. Did this thru 192.168.1.1 & clicked wireless tab.

      I tried using all security modes individually, including WPA 2, but internet was still blocked.

      I'll try the SSID change, but I need to figure out how to do it.

       

      • Razor512's avatar
        Razor512
        Prodigy

        For the SSID, it is located in the Basic tab > Wireless. Give it a new SSID, and a new password

         

        Never leave the WiFI set to upen/ not password protected, or you will end up with random people connecting, and even worse, if they do anythilg illegal with your connection, then it will be the FBI at your door and not theirs.

        Also does this issue happen with every WiFi client or just one of them?

         

        Also, if you have no 802.11ax clients, you can try disabling AX mode.

         

        As for the router itself, It is useful to get info on how things are physically connected in order to know if there are any physical issues such as a setup where you may have more than 1 DHCP server active on the same LAN and covering the same IP range.