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Forum Discussion

EZK2517's avatar
EZK2517
Aspirant
Jun 05, 2021

RAX78 drops internet signal with USB connected

I have an RAX78 (they wouldnt let me select that so i picked teh RAX80 on teh dropdown) and that im trying to connect to a Seagate Backup Plus 5TB portable HD.  whenever I do so, it drops the interne...
Ezekiel2517's avatar
Ezekiel2517
Aspirant
Jun 06, 2021
Thanks. I have less than 3TB on it now. I wonder if I formatted it into smaller drives if it would see them or just see the first on or just not work at all. The latter seems to be the go to answer for this thing
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Jun 06, 2021

I have no idea what ReadySHARE would make of a USB formatted drive like that, or even if that would case any of the "internet signal" drops that you experience. I just wanted to warn that larger drives can cause problems.

 

Looking at the latest list of USB drives, I see that it now has one larger drive (Seagate USB3.0 8TB Model:SRD0PV1) in there, but the list is so thin that it is anyone's guess as to what will work.

 

Will my USB drive work with ReadySHARE | Answer | NETGEAR Support

 

 

  • Ezekiel2517's avatar
    Ezekiel2517
    Aspirant
    Jun 06, 2021
    Agreed. They have very little data and even less data on AX routers.
    • antinode's avatar
      antinode
      Guru
      Jun 06, 2021

      > [...] Did a fresh firmware re-install. Nothing. [...]

       

         Which version?  Same or different?  Have you tried different?  Does
      "Nothing" mean "no change", or "no trouble", or "no LEDs", or what?

       

      > [...] They recommend I do a hard factory reset, but that is a pain in
      > the rear and I know its not gonna fix it. [...]

       

         You "know" more than I do.  I wouldn't bet on a settings reset, but I
      wouldn't rule it out.  And you can be confident that Netgear will do
      nothing until they believe that you've tried it.

       

      > [...] Im considering trying to reformat the HD and try updloading
      > everything via the readyshare connection. [...]

       

         That would be an interesting experiment.

       

      > [...] But that will take weeks. [...]


         Only if it succeeds.  If it fails, you could know much sooner.  But
      why would your first such experiment involve "everything"?

       

         My impression (from very limited testing in a much different
      environment) was that ReadySHARE was dancing-bear software, and I
      wouldn't trust my valuable data with it.

       

         Clearly, a USB-attached storage device should have no effect on the
      wireless-network stuff.

       

         Knowing nothing, I can _imagine_ that when faced with a large disk
      which was populated using more reliable software, the ReadySHARE stuff
      might become confused, and overwork a CPU enough to cause overheating
      which might affect one of the wireless-network radios.  Pure
      speculation, but pointing a fan at the RAX78 might be another
      interesting experiment.

      • thehypnootoad's avatar
        thehypnootoad
        Luminary
        Jun 06, 2021
        Funnily enough I had 2 1tb hardrives running on my rax120 which caused this very issue until I either unplugged 1 of both. I have now unplugged the Samsung and left the WD in but I have been online and looked at power draw of both hardrives, the Samsung was higher slightly but within spec and no errors when run software on my pc. I honestly believe it to be either a software issue or a power draw issue on the boards.