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Forum Discussion
RAX80 - a lot of issues
I bought this a week ago and have encountered many issues
1. With smart connect - android/apple phones disconnects after a few hours and have to reboot to regain connection
Did factory reset to run without smart connect
2. Without smart connect - rax80 complained there is no internet connectivity and have to reboot to regain connection
The router is running with the latest firmware. This is an expensive router and I am expecting it to work but with daily disconnections/inability to connect to the internet - it's been a massive disappointment. Please advise how to to fix.
1 Reply
I had the same issues with the RAX80 at the beginning after first connection & firmware update.
For me, a factory reset & reconfiguration with the Nighthawk App seemed to fix the behaviour.
I have good internet connection & Wifi with SmartConnect enabled.
For several other users (seems like yourself) the factory reset doesn't work.
Many users reported that downgrading to firmware .40 or .56 gives more stability & resolved these kind of issues.
However, I havent seen any comment from Netgear about whether these issues are known/accepted with the current firmware or if there are really changes to these functions between .40 or .56 firmware.