NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX80 - Can't use LAN Ports (No LAN or Internet) - Big Time Issue
Just bought the RAX80 and very disappointed thus far. Can't use the LAN ports on it as having any connected to my switch(es) will result in the network going down (no LAN or Internet). Once I remov...
Hi migsta,
Thank you for your post. I'd like to assist with support following up on your case as soon as possible. Please send me a message with your case number and email address.
~Christian
Case #41183765
I was withe someone on support already and I emailed them a lot of files base don't recreating the issue. I don't feel that it's right to have to go through this as a LAN port from a router should function in my setup just the R7800/X4s works, the R8000P works, the GT-AC5300, the AX88u, the AX11000 all work without a glitch save the RAX80. Yes, I'm evaluating routers which is why there's a long list of models but every single one of the mentioned models - no issues save the RAX80. This is where I feel a full REFUND is in order (Netgear paying for my shipping costs to return to Amazon), an exchange for the RAX120 or RAX200 with me paying the difference or an immediate resoution to this from Netgear are the only 3 things that should be immediately conceded to by Netgear. This type of troubleshooting should be reserved when the product is still in the QA process.
Most manufactures though don't typically do right by the customer and I feel that I'm in this situation now with Netgear.