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Forum Discussion
phoyte
Sep 19, 2019Star
RAX80 - slow speeds
Model RAX80 - Firmware - 1.0.1.60 Purchased August 2,2019 I bought this router a few weeks ago and noticed that I wasnt getting the speeds. This morning I had our ISP out to the house to confirm tha...
plemans
Sep 19, 2019Guru - Experienced User
another couple things you can try.
1. whenever I was testing from within the nighthawk app, it hit full speed. But directly from computer, it wouldn't
2. Some of it is computer related. I know you said the tech's laptop couldn't hit full gigabit connection but make sure whatever you're testing with can. Hook it directly to the modem and see what the max speed is for that device so you have a baseline of what to shoot for.
phoyte
Sep 19, 2019Star
Testing from the Nighthawk app - max speed hit - 533. Testing with Ethernet cable direct from PC to RAX80 - 541. Set and reset the QOS - no change. Disabled Ipv6 - no change. Rebooted rputer - same results. There is no modem attached - cable comes direct from outside to the router. Tested wireless connection from laptop - speed drops to max 334. Tested wireless speed from cellphone running same speedtest program thru firefox - 328. At least there is consistency as I would expect around 300 using wifi for a 500mb line. It seems obvious that the RAX80 is somehow only allowing a ma speed of around 500mb. The only times weve got the higher speeds (933) is when attached directly to the outside bypassing the router.