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Forum Discussion
RAX80 - slow speeds
Model RAX80 - Firmware - 1.0.1.60 Purchased August 2,2019 I bought this router a few weeks ago and noticed that I wasnt getting the speeds. This morning I had our ISP out to the house to confirm tha...
I upgraded to 1Gig speed from 400 Mbs last week with my Spetrum ISP which cost me $300 for them to make a service call. And after all that I only got 500Mbs down max. They said it was my router which is brand new, this RAX80 does not handle Gig in my case.
Pasadian If you want to start your own thread, we're happy to try to help you.
include:
modem
firmware on router
what steps you've tried to fix it
how you're testing (what device, wired, website, etc)
modem: EU2251 DOCSIS3.1
firmware on router:
modem: EU2251 DOCSIS3.1
firmware on router: V1.0.3.102_1.0.48
what steps you've tried to fix it
how you're testing (what device, wired, website, etc):
• MODEM>ROUTER (RAX80)
Router wouldn't pass 400 Mbps wired on Speed Test.
• MODRM>DIRECT TO COMPUTER BYPASSING THE RAX80
I get s speed of 940 Mbps wired on Speed Test like it should be.
I determined it must be router. But I read setting the MTU to 1472 from the default 1500 should work, I already reverted my service back to ultra (400 Mbps) so I guess I'll never know.
what steps you've tried to fix it
how you're testing (what device, wired, website, etc):
• MODEM>ROUTER (RAX80)
Router wouldn't pass 400 Mbps wired on Speed Test.
• MODRM>DIRECT TO COMPUTER BYPASSING THE RAX80
I get s speed of 940 Mbps wired on Speed Test like it should be.
I determined it must be router. But I read setting the MTU to 1472 from the default 1500 should work, I already reverted my service back to ultra (400 Mbps) so I guess I'll never know.
