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Forum Discussion
xxtensazenxx
Aug 29, 2019Guide
RAX80 - unstable and slow
I just bought the RAX80 today.... NOTHING but problems. Setup - I have Gigabit Fiber internet. Old router I got ~550mbps wireless and 989mbps wired easily. Stable with few fluctuations. With this...
- Sep 12, 2019
What's the point of having the forums if the only offical respone is "Please contact our support" who just reads you instructions from the FAQ page anyway? None of the support "tech's" have any type of advanced knowledge..... Truly the lowest quality support i've ever seen
But anyway, after about 5 Factory resets and letting my ONT (VZ Fios) reset over night I am now getting stable performance.
Christian_R
Aug 29, 2019NETGEAR Employee Retired
Hello - If you recently purchased the device, we recommend contacting our Support Team as your device is provided with 90 days of complimentary support.
https://www.netgear.com/support/default.aspx
Furthermore, have you gotten a chance to factory reset the router?
~Christian
xxtensazenxx
Sep 12, 2019Guide
What's the point of having the forums if the only offical respone is "Please contact our support" who just reads you instructions from the FAQ page anyway? None of the support "tech's" have any type of advanced knowledge..... Truly the lowest quality support i've ever seen
But anyway, after about 5 Factory resets and letting my ONT (VZ Fios) reset over night I am now getting stable performance.
- GabboCHSep 12, 2019ApprenticeGood to hear you have a solution.
Do you have a link to download the old firmware?
Are you running with combined 2.4/5ghz on the same SSID (Smart Connect)?
Gabbo