NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RAX80 / RAX75 Firmware 1.0.1.70 Problem
Nighthawk AX8 (RAX75) After updating from Firmware 1.0.1.64 to Firmware 1.0.1.70, I cannot run an admin connection from wireless clients to the router anymore, neither to 192.168.1.1. nor routerlogi...
Hello bayarnd and Kquickle,
Please send me a message and provide me with your case number if you've contacted support. I'd like to have this report escalated to be looked into further. If not, please provide your contact info and serial number.
Thanks,
Christian
- I also have this problem. I have to reset the router several times per day. Same firmware. Trying to figure out how to return it.
I have the RAX75 as well, exact same issue after updating firmware. I only updated because the router has been iffy from the start. It has reset to factory on its own twice when I rebooted or lost power. Very disappointed and not sure I can still return to Costco. 5 months of troubleshooting, very disappointed.
I too experienced an unwanted factory reset. Since I did several resets during troubleshooting with Netgear support, I always keep an exported copy of my configurations on the desktop, for a quick reload if an unwanted reset occurs.
I share your disappointment.In addition, even though we purchased our routers from Costco with 1 year of support, it shows as expired after 3 months on the Netgear website.
The Costco return period was 90 days I believe, but they are usually very helpful if an item is problematic or frustrating.