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Forum Discussion
RAX80 / RAX75 Firmware 1.0.1.70 Problem
Nighthawk AX8 (RAX75) After updating from Firmware 1.0.1.64 to Firmware 1.0.1.70, I cannot run an admin connection from wireless clients to the router anymore, neither to 192.168.1.1. nor routerlogi...
I have the RAX75 as well, exact same issue after updating firmware. I only updated because the router has been iffy from the start. It has reset to factory on its own twice when I rebooted or lost power. Very disappointed and not sure I can still return to Costco. 5 months of troubleshooting, very disappointed.
I too experienced an unwanted factory reset. Since I did several resets during troubleshooting with Netgear support, I always keep an exported copy of my configurations on the desktop, for a quick reload if an unwanted reset occurs.
I share your disappointment.
In addition, even though we purchased our routers from Costco with 1 year of support, it shows as expired after 3 months on the Netgear website.
The Costco return period was 90 days I believe, but they are usually very helpful if an item is problematic or frustrating.