NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bayarnd's avatar
bayarnd
Star
Dec 26, 2019

RAX80 / RAX75 Firmware 1.0.1.70 Problem

Nighthawk AX8 (RAX75) After updating from Firmware 1.0.1.64 to Firmware 1.0.1.70, I cannot run an admin connection from wireless clients to the router anymore, neither to 192.168.1.1. nor routerlogi...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 27, 2020

Hello Nighthawk AX Community, 

 

For those experiencing issue(s) with their RAX75 please send me a private message. Please provide your contact info, serial number, and the issue(s) you're experiencing. I'd like for our Support Team to look into the reports on this thread further. 


Thanks,

Christian 

Dellis62's avatar
Dellis62
Tutor
Feb 29, 2020
Thank you! Netgear support called me directly, a quick reset, didnt lose my settings, surprised, but everything is working again and I really appreciate it!!!!!
  • ishibin's avatar
    ishibin
    Aspirant
    Mar 07, 2020

    Hi, how to do a quick reset?

    • Dellis62's avatar
      Dellis62
      Tutor
      Mar 07, 2020
      I did the factory reset with a paperclip in the reset hole. For some reason my settings never changed but it worked after reset and has since.
      • ishibin's avatar
        ishibin
        Aspirant
        Mar 07, 2020

        Yeah. I tried it and it worked. Thanks. But still I cannot access the admin page form Safari browser. Asking Netgear support now...