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Forum Discussion
RAX80 and netgear support
Why is netgear support so bad? I purchased two RAX80 Netgears for the first time and one of them has been either crashing or restarting probably weekly. I called after I was hoping a firmware update ...
MrCrypto wrote:Why is netgear support so bad?
Netgear consumer (Nightawk and Orbi) product support could have a relaxed life and provide much better service if the firmware quality would be massively enhanced on these products. Granted, new protocols (Wi-Fi 6, WPA3, ...) and the related adapters and drivers are a work-in-progress for the complete industry, interop issues are around in the field. Fact is that even reported issues over at least two to three years are not systematically fixed bottom up, the same problems are carried forward to newer hardware models.
When we're reading that some tri-band models second 5 GHz wireless adapter is inop if both USB 3.0 ports are in use, if we're reading that a simple port forwarding (manual or by UPnP PMP) of 443/TCP is not workable - even if unloading all services from this port (LAN and Wan https Web admin access and Web based ReadyNAS USB data access) does say more than enough.