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Forum Discussion
Bendigo360
Jul 30, 2019Aspirant
RAX80 and R8000P Upload Issues
In June I bought an R8000P NightHawk router (AC4000). Here in my city we have a local internet provider that supplies 250mbps down and 250mbps for like $50 a month so natually I jumped on it. When I f...
Bendigo360
Jul 31, 2019Aspirant
Are there any NetGear techs that have any experience with this. I have checked everything with my internet provider and I am getting over the levels that I am paying for, but the second I plug my NG router into the system, my upload speads drop. I have had the Nighthawk X6S AC4000 and now the Nighthawk AX8 and both are having these issues. The Nighthawk AX8 even drops ALL service at random points throughout the day. I am about to give up on NetGear all together at this point. The technicians for my servicing company specifically said, "Netgear has become a marketing company and their products and customer service has gone down. If you want products that work and you don't have to constantly diagnose why things aren't working, I would advise you to get away from Netgear."
Anyone here that can help me out or change my mind?
Christian_R
Aug 01, 2019NETGEAR Employee Retired
Hi Bendigo360 - I have reached out to you on your previous post. When you get a chance, please send me a message with your contact info and serial number and I'll have our support team reach out to you.
~Christian