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Forum Discussion
Kpoe2000
May 17, 2023Aspirant
RAX80 Connection to Fiber
Good afternoon and thank you for stopping by! I just recently switched from cable to fiber internet. My RAX80 — Nighthawk AX8 is the same router used for both connections. The internet was oper...
FURRYe38
May 17, 2023Guru - Experienced User
You can select setup the router manually...
Possible this router is faulty. Would be good if you could test it at a different location if possible and see.
Kpoe2000
May 17, 2023Aspirant
I would agree the router could be faulty and I will check that for sure. However, it was working just seconds before shutting it down and connecting it to the new ONT.
- FURRYe38May 17, 2023Guru - Experienced User
If you can test it at a different location, would be telling. Anything could have happened in between last connection and new connection with ONT.
We still know know what the brand and model # is of this ONT that was installed.- Kpoe2000May 17, 2023Aspirant
- We still dont know what the brand and model # is of this ONT that was installed.
- ONT appears to be an ADTRAN SDX622v
I am currently connected by cat6 directly to my computer and getting internet immediately upon connection with no interruptions.
If I do have to buy a new router (it seems more likely now), do you have a suggestion for multi gig speeds? Residential use, 30+ individually connecting wifi devices, gaming computers, mulitple 4k streaming tv's.
- FURRYe38May 17, 2023Guru - Experienced User
How big is the home?
RAX120 and 200 and RAX300 and 500 have multi gig WAN ports.
If you want something MESH, Orbi 8 and 9 series have multi gig WAN ports, 9 series has 2.5Gb LAN port.
Gaming, XR1000 comes to mind.
- We still dont know what the brand and model # is of this ONT that was installed.
- michaelkenwardMay 18, 2023Guru - Experienced User
Kpoe2000 wrote:
I would agree the router could be faulty and I will check that for sure.Talk of cables and faulty router strike me as a " clutching at straws" theories.
I am more interested in the previous comment:
Still could not use the wizard by browser GUI.
Is that because you can't use the GUI? Or is it just the wizard?
If it is the GUI, I'd troubleshoot that.
- Kpoe2000May 18, 2023Aspirant
I was in the GUI and selected the setup wizard but received the error that there was no ethernet cable detected. I used the bypass to set it up manually but it seemed to only open up the router settings just as if i went to the 'settings' tab. Either way, all of the settings when i went to set it up through manual without the wizard appeared to be set correctly.
- FURRYe38May 18, 2023Guru - Experienced User
Are the rest of the UI menu options seen in the browser? Under Basic and Advanced Tabs?