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Forum Discussion
JonesT
Dec 28, 2022Aspirant
RAX80 cutting speed by half after adding a CAX30
Hello community, recently I have added a CAX30 cable router so i could send internet to all the rooms in the house. Before that, i use to have a cable modem that was not able to automatically switch...
- Jan 05, 2023
JonesT wrote:As per your recommendation I left the CAX30 in gateway mode and change the RAX80 to AP mode, unfortunately I lost internet connection from the RAX80, I joined again the network and re-introduced passwords but it was saying connected without internet. I did a reset to the CAX30 and the RAX 80 did not recover internet again (like none of my devices could connect to that network). In the nighthawk app I was able to see both devices, the RAX80 with limited options (as suggested when moved to AP mode) and I was able to do a device internet test that came back even lower ~100Mbps. But still neither my phone or computer had internet access. I followed the netgear documentation to the process so I am not sure if I am missing anything?
To regain internet access to all my devices, I had to do a factory reset on the RAX80 and its back to normal again
With the CAX30 in gateway mode and nothing connected to the Ethernet ports, after booting does the internet indicator illuminate? If not, that has to be resolved first.
Is the RAX80 in router mode or access point mode? What do you mean by normal?
When you make and save changes to these devices, you have to power them down (pull the power cord) wait a minute and then start up your network in sequence. Generally from the outside in and allow plenty of time for each device to boot and stabilize before starting the next.
JonesT
Jan 04, 2023Aspirant
As per your recommendation I left the CAX30 in gateway mode and change the RAX80 to AP mode, unfortunately I lost internet connection from the RAX80, I joined again the network and re-introduced passwords but it was saying connected without internet. I did a reset to the CAX30 and the RAX 80 did not recover internet again (like none of my devices could connect to that network). In the nighthawk app I was able to see both devices, the RAX80 with limited options (as suggested when moved to AP mode) and I was able to do a device internet test that came back even lower ~100Mbps. But still neither my phone or computer had internet access. I followed the netgear documentation to the process so I am not sure if I am missing anything?
To regain internet access to all my devices, I had to do a factory reset on the RAX80 and its back to normal again
Kitsap
Jan 05, 2023Master
JonesT wrote:As per your recommendation I left the CAX30 in gateway mode and change the RAX80 to AP mode, unfortunately I lost internet connection from the RAX80, I joined again the network and re-introduced passwords but it was saying connected without internet. I did a reset to the CAX30 and the RAX 80 did not recover internet again (like none of my devices could connect to that network). In the nighthawk app I was able to see both devices, the RAX80 with limited options (as suggested when moved to AP mode) and I was able to do a device internet test that came back even lower ~100Mbps. But still neither my phone or computer had internet access. I followed the netgear documentation to the process so I am not sure if I am missing anything?
To regain internet access to all my devices, I had to do a factory reset on the RAX80 and its back to normal again
With the CAX30 in gateway mode and nothing connected to the Ethernet ports, after booting does the internet indicator illuminate? If not, that has to be resolved first.
Is the RAX80 in router mode or access point mode? What do you mean by normal?
When you make and save changes to these devices, you have to power them down (pull the power cord) wait a minute and then start up your network in sequence. Generally from the outside in and allow plenty of time for each device to boot and stabilize before starting the next.
- JonesTFeb 01, 2023Aspirant
Hello Kitsap, it took me a while but I finally was able to resolve the issue. as per your last recommendation I basically did a reset to both devices and do all the configuration again in sequence from the outside and allowing time for each device to boot and stabilize before starting the next.
After doing that both systems were working normally and I was seeing full speed over 400 Mbps on the RAX80 without having to put it in access point mode. I guess it was not correctly setup the first time.
Thanks a lot for the help!
- KitsapFeb 01, 2023Master
JonesT wrote:Hello Kitsap, it took me a while but I finally was able to resolve the issue. as per your last recommendation I basically did a reset to both devices and do all the configuration again in sequence from the outside and allowing time for each device to boot and stabilize before starting the next.
After doing that both systems were working normally and I was seeing full speed over 400 Mbps on the RAX80 without having to put it in access point mode. I guess it was not correctly setup the first time.
Thanks a lot for the help!
You are more than welcome. Glad you got it working satisfactory.
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- michaelkenwardFeb 01, 2023Guru - Experienced User
JonesT wrote:
After doing that both systems were working normally and I was seeing full speed over 400 Mbps on the RAX80 without having to put it in access point mode.
Be prepared for trouble somewhere else. With two routers there, you never know what might turn up and bite you.
So for future reference, remember that you did this.
- FURRYe38Feb 01, 2023Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. đĄ
JonesT wrote:
Hello, it took me a while but I finally was able to resolve the issue. as per your last recommendation I basically did a reset to both devices and do all the configuration again in sequence from the outside and allowing time for each device to boot and stabilize before starting the next.
After doing that both systems were working normally and I was seeing full speed over 400 Mbps on the RAX80 without having to put it in access point mode. I guess it was not correctly setup the first time.
Thanks a lot for the help!