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Forum Discussion
RAX80 Drops Internet Constantly
Hi, All - Yesterday I just about threw my RAX80 and EX8000 in the garbage. The router has been "ok" in terms of reliability since I got it roughly half a year ago. Started off great, but still...
I just purchased a RAX70 and with in 2 days experienced the same problems. Netgear Support was not much help either. My ISP is google fiber webpass and they claimed that the only way to resolve the issue was to downgrade to 100Mbps from a gig. You buy a $400.00 router and it can only handle 100 Mbps? Really????
Has anyone figured out how to resolve this or are these routers just trash?
Thanks in advance
Has anyone figured out how to resolve this or are these routers just trash?
Thanks in advance
After tech support not being able to solve the issue, they recommended returning the router. After returning the router and hooking up the new replacement (RAX 70), there was a firmware update that I was prompted to install.
So after 4 days on the new router with the new firmware, the router has been working great with no dropping of the internet so far. All of the router settings are the factory default such AX enabled, MTU=1500.
So after 4 days on the new router with the new firmware, the router has been working great with no dropping of the internet so far. All of the router settings are the factory default such AX enabled, MTU=1500.