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Forum Discussion
RAX80 firmware 1.0.3.88_1.0.41 issues???
anyone experiencing issues with the new firmware 1.0.3.88_1.0.41 causing your router to stop working? i just received a new replacement (the 2nd one in the past month). ive had this model for a year ...
Fespinosa,
I can assist with support following up on your case. If you're interested, send me a private message with your email address and case number(s).
Christian
Christian_Rupdate. I was able to get the router back to a working state and was able to log in and found out that it had the new firmware installed (i thought i had disabled the automatic update). I downgraded to V.1.0.2 firmware and disabled the automatic update option. Can you please check if there are any bugs on this new firmware? I hope this is the reason for my issues but need you guys to be aware of this. I will send you a private message as well but wanted other people to be aware of this and hopefully they can confirm that this firware has some serious bug. thanks. i will update the post if the issue occurs with this older firmware.
Yep.
I have two RAX80 units configured as wireless access points. After updating them to RAX80-V1.0.3.88_1.0.41, all four of the Samsung S20 Ultra phones in the house will no longer connect to the access-points. "Error getting IP address".
Downgraded them to V1.0.2.76_1.0.35 and they work perfectly (phones will connect with no problems) - albeit with significant security risks due to the old firmware.
In summary:
- Factory reset both RAX80 units and reconfigured them as WAP mode with the V1.0.3.88_1.0.41 production firmware. Same issue.
- Factory reset both RAX80 units and reconfigured them as WAP mode with the V1.0.3.92_1.0.43 hotfix firmware. Same issue.
- Factory reset both RAX80 units and reconfigured them as WAP mode with the V1.0.2.76_1.0.35 old firmware. Works perfectly with all four phones.
- Factory reset two older R8000 units and reconfigured them as WAP mode with the V1.0.4.56_10.1.71 hotfix firmware. Works perfectly with all four phones.
- Factory reset two older R8500 units and reconfigured them as WAP mode with the V1.0.2.132_1.0.99 hotfix firmware. Works perfectly with all four phones.
I'm thinking I may be seeing a trend here.
The RAX80 units are staying out of service until such time that firmware can be released that works like V1.0.2.76_1.0.35 does - only with the most current security fixes in place.
Oh, am I bitter about $1000 worth of non-working RAX80s? Yeah.
But hey, at least it has only taken dozens of hours of my time to discover and get back to a working configuration with R8500s.
- My RAX80 has been working with no issues since 7/18/20, the day that I downgraded the firmware. Just like you, I see a pattern here. I'm glad I dont have a hardware problem because this thing isn't cheap, but I'm also not happy to be running an older firmware with security holes so Netgear needs to address this issue.
