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Forum Discussion
Fespinosa
Jul 11, 2020Tutor
RAX80 firmware 1.0.3.88_1.0.41 issues???
anyone experiencing issues with the new firmware 1.0.3.88_1.0.41 causing your router to stop working? i just received a new replacement (the 2nd one in the past month). ive had this model for a year ...
Christian_R
Jul 13, 2020NETGEAR Employee Retired
Hi Fespinosa,
Has support been able to follow up on your issue after receiving the replacement router?
Christian
Fespinosa
Jul 17, 2020Tutor
Thank you but I don't think you are going to be able to assist. Netgear told me that because I had the router for little bit more than a year they can't replace my router. But I got an update on this matter. This morning the router is having the same issue again! I honestly don't know what this could be. I have another netgear router r7000 that I use when the RAX80 doesnt work and have no problems with it. I connected the RAX80 to different power outlets around my house and didn't resolve the issue. As I stated previously I left the older firmware version and I'm pretty sure I set the options to not update automatically. I need to get the router to a working state to make sure that it didn't update the firmware or if it still has the same.