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Forum Discussion

bdschwar's avatar
bdschwar
Guide
Sep 07, 2020

RAX80 FW-Update 1.0.3.102 caused complete reset of router and outage

Dears, I'm really upset: Having had issues with the buggy 1.0.3.98 version I updated today to the most recent version (1.0.3.102 by 4th September), and this rubbish completely resetted my router w...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 11, 2020

Hi Bernd, 

 

Thanks for sharing your feedback. May you try updating to the latest firmware version manually using a wired device. Please let me know if your issue persists. 

 

Christian 

  • bdschwar's avatar
    bdschwar
    Guide
    Sep 22, 2020

    Dear Christian,

     

    I never flash a device differently than connected wiredly and as FW-update-assisstant did not work, there was no choice than to try it manually. So the issue still exists and why should I have a new try with the same version as it's still the latest one?
    My provider clearly stated no issues on his side, the router could/did not connect after applying the patch, so what do you want me to tell?

    I will not apply this rubbish again...

     

    Regards

    Bernd