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roysamar's avatar
roysamar
Follower
Mar 04, 2019

RAX80 Guest Network Link Brings me to Router password Reset Page

I got my RAX80 router today and is working well and all devices/printers are working on on the 2/5G networks and are online. When I click on the "Guest Network" Menu item from Basic Tab or "Setup/Guest Network" from the Advanced tab, the router site gets me to the "Router Password Reset" Page (http://192.168.1.1/MNU_access_setRecovery_index.htm)

 

I have already done a firware upgrade and dont know if there is anything I can do other than switching out my unit. 

AX8
Firmware

3 Replies

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  • antinode's avatar
    antinode
    Guru
    Mar 05, 2019

    > I have already done a firware upgrade [...]

     

       From what?  To what?

     

    > [...] and dont know if there is anything I can do other than switching
    > out my unit.

     

       If a link on the management web site is defective, then I'd bet that
    there's a bug in the firmware.  I would not expect replacing the
    hardware to solve such a firmware problem.

    • Anonymous's avatar
      Anonymous
      Mar 05, 2019

      I just checked mine and I'm on the new .56 firmware.  Mine displays the guest network setup options as it should in both basic and advance.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 05, 2019

    Have you tried to do this on a different web browser?

     

    DarrenM