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Forum Discussion

Dgbarar1's avatar
May 23, 2019

RAX80 Incorrectly Reports Connection Type

Hello All:

 

I am in the process of setting up a new RAX80.  I have noticied the network map incorrectly reports the connection type.  Items that I know are WIFI (iPhone) are reported as wired.  While items that I know are wired are reported as being on the 5 GHz band.

 

The router also seems to be very slow in updating the network map.  For example, it I disconnect a wired connections it may take several minutes to report disconnection.  And, in some instances it begins to report the connected device as being connected to 5 GHz band.

 

Even selecting refresh does not help.

 

Anyone know what is going on?

 

Don Barar

14 Replies

  • One more thing.  I am in the latest firmware V1.0.1.56_1.0.23.  Updated this at installation.

     

    Don Barar

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hello Dgbarar1 - Thanks for your post. Would you mind letting us know if you're viewing the network map through the Nighthawk app or web browser?

       

      ~Christian 

      • schumaku's avatar
        schumaku
        Guru

        Christian_R with all due respect, this is unique a Netgear Nighthawk "feature"* - not a problem specific to the RAX80.

         

        *bug!

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hi Dgbarar1 - Thanks for getting back. I'll report this to engineering for further investigation.

       

      ~Christian