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Forum Discussion
Zane_C
Mar 26, 2021Aspirant
RAX80 Incredibly Frustrating Issues
Purchased a Netgear RAX80 router and a Netgear CM1000 modem several months ago now to upgrade my setup. For months after the initial set up things have worked perfectly fine and smoothly, however the...
plemans
Mar 26, 2021Guru - Experienced User
Zane_C How frequently is it happening?
when it goes down, are you able to access the routers gui?
What firmware are you on?
Have you tried a different DNS provider?
Zane_C
Mar 26, 2021Aspirant
Happens usually about two or three times a day per device, from what i can tell it is usually device specific, all other devices work as normal even if one is having issues. Haven’t tried to get into the router gui during these issues, they’re usually very short and intermittent. Firmware is the latest one currently available, i can get an exact version number if need be. I haven’t tried any DNS options besides what came default, which was working fine initially.
- plemansMar 27, 2021Guru - Experienced User
A firmware number might help.
have you noticed if its specific to 1 or 2 devices?
Or do they all eventually have it happen?
- Zane_CMar 28, 2021AspirantFirmware version is V1.0.3.106_1.0.50. I’m almost positive i’ve updated the firmware a couple of times since the issue started as well.
I mainly have noticed it on my personal desktop and phone, haven’t noticed or experienced it personally on other devices but they also aren’t used nearly as frequently.- plemansMar 28, 2021Guru - Experienced User
I would try using a different dns like googles at 8.8.8.8 or 8.8.4.4
or cloudfare at 1.1.1.1
another thing to try is checking your IPv4/6 setting and enable it if not.