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Forum Discussion
kentlawrence67
Aug 19, 2020Tutor
RAX80 is supposed to be backward compatible with other 802.11 (b/g/n) standards, but isn't
I have a two laptops running Windows 10 and Windows 7 with two different wireless LANs that can't see the SSID of my RAX80 router. The SSID is broadcasting and I have multiple devices throughout my ...
Christian_R
Aug 25, 2020NETGEAR Employee Retired
Hello kentlawrence67,
Welcome to the community! Have you had a moment to get in contact with our support team regarding your concerns?
https://www.netgear.com/support/default.aspx
Christian
kentlawrence67
Sep 21, 2020Tutor
I saw a "solution" online. "Turn of AX mode" by unchecking the ax mode box in the router configuration. Really? People buy a $400 wifi 6 modem that's supposed to be backward compatible with anything 802.11 b/g/n and it doesn't work, so Netgear's only solution is to turn off wifi 6 mode? Isn't that the equivalent of buying a modern gaming laptop so you can play DOS Pong on it? I'm not about to do that. I paid big bucks for that speed and multiplexing ability and I'm not about to accept that as a solution. That's utter baloney.