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Solved
RAX80 keeps disconnecting but Remote Managment still works
My RAX80 keeps disconnecting from devices, wifi and wired. But Remote Management still works through the Nighthawk app via mobile data connection, so I know the router is connected to the internet. W...
- Hi, just wanted to update.
After months of having disconnect issues with my router on both wired and wireless, troubleshooting everything (modem and other devices) in forums, troubleshooting with my ISP, I finally had to call Netgear for a possible warranty claim. They honored the 1 year warranty. I sent mine to them and got another one back, I've had no problems since. Yes my internet was slow because of a "channel filter" device on the outside cable line, but it was still on there when I got the replacement router and I no longer got random disconnects to both wired and wireless devices. So, yes I did everything I could, the warranty claim was the last resort. As it should be.
Hi, just wanted to update.
After months of having disconnect issues with my router on both wired and wireless, troubleshooting everything (modem and other devices) in forums, troubleshooting with my ISP, I finally had to call Netgear for a possible warranty claim. They honored the 1 year warranty. I sent mine to them and got another one back, I've had no problems since. Yes my internet was slow because of a "channel filter" device on the outside cable line, but it was still on there when I got the replacement router and I no longer got random disconnects to both wired and wireless devices. So, yes I did everything I could, the warranty claim was the last resort. As it should be.
After months of having disconnect issues with my router on both wired and wireless, troubleshooting everything (modem and other devices) in forums, troubleshooting with my ISP, I finally had to call Netgear for a possible warranty claim. They honored the 1 year warranty. I sent mine to them and got another one back, I've had no problems since. Yes my internet was slow because of a "channel filter" device on the outside cable line, but it was still on there when I got the replacement router and I no longer got random disconnects to both wired and wireless devices. So, yes I did everything I could, the warranty claim was the last resort. As it should be.
Thanks for the suggestion. I may follow the same as my rax80 is disconnected and not in use currently.