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user1234234's avatar
user1234234
Follower
Aug 04, 2020

RAX80 keeps disconnecting

My RAX80 keeps disconnecting from devices, wifi and wired. But Remote Management still works through the Nighthawk app via mobile data connection.  I have the lastest firmware update. Any ideas? This has been the most frustrating router I have ever owned and I have gotten 0 support from netgear this far. Really frustrating trying to find a solution for this. 

 

1 Reply

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  • plemans's avatar
    plemans
    Guru
    Aug 04, 2020

    Which version of the firmware are you on? 

    What modem are you conencted to? 

    Have you tried a simple factory reset and manual reinstall? The RAX devices are the newest of the new and got many firmware changes during updates. this has caused them to respond favorably to resets.