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Forum Discussion

Manazir's avatar
Manazir
Guide
May 31, 2020

RAX80 keeps droping internet connection randomly

Hi  I am using Netgear Nighthawk AX8 router for a month now. I am noticing that the router drops internet connection randomly and does not reconnect until I reboot the router. I am having this issue...
Manazir's avatar
Manazir
Guide
May 31, 2020

Yes. I have done a factory reset after the update and then configured the router manually. I do not seem to understand why this is repeating. Also this mostly happens during late night/early morning. plemans 

plemans's avatar
plemans
Guru - Experienced User
May 31, 2020

what gateway is it connected to? 

  • Manazir's avatar
    Manazir
    Guide
    May 31, 2020

    The router is connected directly to ISP's ethernet line. 

    • plemans's avatar
      plemans
      Guru - Experienced User
      May 31, 2020

      and that ethernet line connects to something. Thats an important piece of information. 

      What gateway is it? 

      And who's the isp? 

      • Manazir's avatar
        Manazir
        Guide
        May 31, 2020

        I am from Bangladesh. The ISP is a local one(SB Network). May be my device is connected to on of ISP's switch.