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Forum Discussion
RAX80 latest firmware V1.0.3.98_1.0.46 breaks router TIME
Today I upgraded the RAX80 to V1.0.3.98_1.0.46 This seems to have broke the system time on the router. It's is in an continous loop of about 1 min based on the time it gets after a reboot. Th...
Yes, same problem here. I got the new firmware Friday morning, 7/31/2020, and it was a mess. The first thing I noticed was that it blew away all my custom settings and configuration and reset the router to factory default. After finally being able to log into the web interface to get back to normal I looked at the NTP screen and notice it didn't set the time correctly. The NTP problem was an issue for me - it can cause some of my wireless smart home devices to not get an IP address.
After "playing" with the NTP setting I realized it wasn't advancing and was actually bouncing around the seconds, but was stuck in the same HH:MM. (I thought, "How nice, we can now go back in time. Netgear invented the real Way-Back machine") I just noticed I'm still on Friday's date and time.
So, I called support (Case #: 43153494 / 43155025) and waited the obligatory hold time of 70 minutes and explained what was happening. After 40 minutes or so they suggested I again reboot the router, again pull the plug for 5 minutes, again reset to factory defaults, and other useless tasks. After all that failed to fix the issue I suggested STRONGLY that they pull the latest firmware. After all the messages posted below I see they didn't take that advice.
By the way, I'm still waiting for them to fix the "Attached Devices" issues. That's been over a month now. (Case #: 43047939)
In my opinion, these (expensive) AX Nighthawk routers are junk. After "upgrading" from my previous Netgear AC routers to these (expensive) AX routers, I see very little, if any, real world benefits. And, yes, I do have some AX devices on the network.
"By the way, I'm still waiting for them to fix the "Attached Devices" issues. That's been over a month now. (Case #: 43047939)"
Is this a case of older devices that are showing as still attached to the network? Because if so, I have had many devices which are were no longer on the network showing up as connected. Even after I changed the password, these devices would show up as connected. I have no idea how a device can automatically connect to the network with a virgin password, but I guess it was just false reporting of device list.
The only way I managed to get rid of these phantom devices was to reset EVERYTHING. Reset router. New SSID. New Password. Re-sync ALL the lights in the house... All the devices.... EVERYTHING. Thankfully the devices that were shoing up are no longer showing up.
"In my opinion, these (expensive) AX Nighthawk routers are junk. After "upgrading" from my previous Netgear AC routers to these (expensive) AX routers, I see very little, if any, real world benefits. And, yes, I do have some AX devices on the network."
I'm starting to feel the very same sentiment.
Yes, that's the very same problem. Also several different devices are listed as using the same IP.
I can't tell you how many hours I've spent doing factory resets and then running around getting some fussy smart devices to reconnect again.
From bad to worse. Router died at 1:10am, could not access any interface, stopped routing traffic. I rebooted and it started routing traffic again but cannot connect on any (192.168.1.1, routerlogin.net, nighthawk app) interface. Browsers say the device is not responding, using both safari and chrome. I have a support case (43161461) started because I purchased the router March 29,2020 but it registered as Nov 29,2019 - which they fixed with my receipt.
I finally pulled the router (taking down my network and pi$$ing the family off) and held reset while turning it on. I find firmware V1.0.3.98_2.1.46.1 but it rebooted in the middle of reconnecting it to my network. I am requesting a router replacement. Not happy.
Apologies, I do not seem to be able to edit my above post but the language file is 1.0.3.98_2.1.46.1, the firmware was V1.0.3.98_1.0.46. I attempted to restore my settings and the router was unreachable. The router was reset, not connected to a network, with only my computer plugged into the ethernet port. Done. Can't spend any more time on this.