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Forum Discussion

thekingsd's avatar
thekingsd
Aspirant
Jun 21, 2020

RAX80 Loses AP name and goes to default settings.

So really no problems with my router and then all of sudden it would revert to a differnt Access Point name and no  security. Would not have my latest password for the admin account rather the defult...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 25, 2020

Hello thekingsd, 

 

Welcome to the community! Since Sunday, has the behavior happened again? 

 

Regards,

Christian 

  • thekingsd's avatar
    thekingsd
    Aspirant
    Jun 25, 2020

    Yes, it happen last night now it also happen on range extender as well Nighthawk X6S Tri-Band Mesh Extender today. So I have to log in and reset everything it like it went to factory settings. 

     

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jun 26, 2020

      @thekindsd - May you revert to the previous FW version on the RAX80 and let us know if your issue persists.


      Christian 

      • Automan's avatar
        Automan
        Apprentice
        Jun 26, 2020

        I was just watching apple Apple TV in bed and it said network lost as did Alexa.

         

        Rebooted RAX80 but no luck and apple said there was a network called NETGEAR and NETGEAR-5G

         

        Logged into RAX80 via a wired PC and my password was okay but it warned in red that my WiFi had NO SECURITY!

         

        I changed the SSID and selected WPA2 and all is well again.

         

        This must  be an all time low leaving uses home network open to anyone.

         

        Firmware VersionV1.0.3.88_1.0.41