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Forum Discussion
thekingsd
Jun 21, 2020Aspirant
RAX80 Loses AP name and goes to default settings.
So really no problems with my router and then all of sudden it would revert to a differnt Access Point name and no security. Would not have my latest password for the admin account rather the defult...
Christian_R
Jun 25, 2020NETGEAR Employee Retired
Hello thekingsd,
Welcome to the community! Since Sunday, has the behavior happened again?
Regards,
Christian
thekingsd
Jun 25, 2020Aspirant
Yes, it happen last night now it also happen on range extender as well Nighthawk X6S Tri-Band Mesh Extender today. So I have to log in and reset everything it like it went to factory settings.
- Christian_RJun 26, 2020NETGEAR Employee Retired
@thekindsd - May you revert to the previous FW version on the RAX80 and let us know if your issue persists.
Christian- AutomanJun 26, 2020Apprentice
I was just watching apple Apple TV in bed and it said network lost as did Alexa.
Rebooted RAX80 but no luck and apple said there was a network called NETGEAR and NETGEAR-5G
Logged into RAX80 via a wired PC and my password was okay but it warned in red that my WiFi had NO SECURITY!
I changed the SSID and selected WPA2 and all is well again.
This must be an all time low leaving uses home network open to anyone.
Firmware Version V1.0.3.88_1.0.41 - xjnJul 03, 2020Apprentice
Automan wrote:I was just watching apple Apple TV in bed and it said network lost as did Alexa.
Rebooted RAX80 but no luck and apple said there was a network called NETGEAR and NETGEAR-5G
Logged into RAX80 via a wired PC and my password was okay but it warned in red that my WiFi had NO SECURITY!
I changed the SSID and selected WPA2 and all is well again.
This must be an all time low leaving uses home network open to anyone.
Firmware Version V1.0.3.88_1.0.41 I have had this issue a few times over last year or so... very concerning that network just removes password on its own. Huge security issue, but thankfully I was home also when it happened so was able to fix it myself quickly.
- thekingsdJul 03, 2020Aspirant
It has been over a week since the last time it happened went from 3 times in one week to now 7 days without an issue.V1.0.3.88_1.0.41 is the version still running but I am checking it all the time. I do not think this is fix just has not happened.
- thekingsdAug 04, 2020Aspirant
So it has gotten worse now it will loose memory and go back to new router and my WIFI extender as well. Nothing being done just reverts to OEM setting without any protection ready to be set up. If I am not home to reset everything my family is hosed waiting on this to be fixed this is surely not the best solution and acceptable and I am sure it is only happening to me.