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Forum Discussion
SAM_the_GAM
Dec 14, 2019Luminary
RAX80 New Firmware Released 1.0.1.70
I just manually checked for new firmware version and 1.0.1.70 was available. I just updated from 1.0.1.56 which seemed the most stable for me with no lan / wan disconnections. The prior version 1.0.1...
Seperis
Dec 26, 2019Guide
This is going to be long getting to the point, but if I'm wrong, I went someone to be able to tell me where, or be able to recreate the steps next time they flash back and have access to telnet, which I would kill for right now to see what's going on in the logs. It's possible to fix the access control/attached devices problem. Maybe.
So I just got this router on Saturday and pretty much hit all the problems, especially attached devices and my regular log showing about thirty entries of nothing but the date Wednesday, Dec 31,1969 18:00:00 at random intervals,. I factory reset, telneted in to clear the NVRAM, installed the original firmware release, and spent the last few days testing to see what was going on and took notes. Today I finally came back to the latest firmware for a bit because I was about ninety percent sure the problem was something was causing an overwrite of the NVRAM in the ac_dev_names variables at different points in the strings except--for some reason--the first six devices listed in ac_dev_names. Not a javascript or json, either, so not something I could correct myself.
I saved and examined the nvram eight times and those first six devices in 0 were the only part that never changed. I also saved multiple versions of update_device_info.log and device_detect.log from /tmp so I could see what was happening between changing the name, it showing up in /tmp/devices.json, and then being populated into /tmp/AttachedDevices. I learned one, someone didn't know how to spell Attached; two, groups is misconfigured in /etc but as it's read only, I couldn't fix the problem with 'guest' ; and three, the process wget-device runs in conjunction with get NTP time every three seconds according to the update_device_info. log, which seemed excessive, with _Agent.isStartChecking:0 running right before wget-device every fifteen seconds. This weirdness with time also appeared in device_detect.log, but it was arps every six seconds with random time travel to January 2016 and September 2018.
Anyway, I decided to try again later when I felt like bringing down my entire network and rebuilding it again, updated the firmware to current, noticed Access Control was screwing with the names again and went to play with the Nighthawk app because my profession is software testing and mobile app testing and this is how I have fun. I filled in all the devices in the app to the correct name and give them random device types and turn remote management on and off, yeah, there's not much to do there When I went back to the main browser interface, though, attached devices were--well, not right, but all the names matched the app even if it thought half my devices were Fire TV 4K Generation 3. Access Control was perfect; all my names were exactly as I had entered them. I went to attached devices, tentatively fixed the device type and model, it all stuck. Access Control stuck. While I was looking at settings in the online gui wondering about witchcraft, I noticed ion the NTP page that Daylight Savings Time was unchecked, which has also kept happening like a lot. I turned it on (again), went to verify some wireless settings, and then went back to Attached to see my devices progressively becoming unknown, and Access Control as well. I recreated all my app steps, no go, then I remembered how weird it was that NTP was running every three seconds during device detection, remembered this thread where someone said their speed was throttling at time sync even after the QoS toggle, and turned off Daylight Savings Time and recreated my steps again in the app.
Roughly three hours and change later (as of now), Access Control and Attached Devices in the online GUI are unchanged from what I entered in the Nighthawk App this last time, except what I've edited in attached devices for model and device type every so often to see if it holds and adding a device in Access Control. So its sticking, at least for three and change hours and counting. Still getting the December 31 1969 entries in the log, though. So this might fail at the four hour mark, but I thought I'd share in case someone else can use this.
xjn
Dec 26, 2019Apprentice
I wonder if the errors occur with time sync only using default Netgear server? I noticed sometimes when looking at Time Sync setting page that it said could not connect to the Netgear server.... maybe we should use a non Netgear one like time . google . com to see if that fixes some issues.
- nikebumDec 26, 2019Tutor
Thanks xjn Seperis i also had NTP issues and since setting it to my NAS things have definitely improved with the time issue.
Being away over the last couple days, the network remained ok with my roommate not reporting any issues or needing to restart, but also communication that i should have received while away from the network, working as expected.
In addition my home automation worked as expected with the SmartThings ADT arming and disarming correctly as well as the thermostat.
Again though upon returning the issues remained in the mobile devices by Samsung and Apple.
i have had a somewhat stable network for all other devices for a few days now without requiring a restart.
- xjnDec 26, 2019Apprentice
Mine is fairly stable too. I still seen the random LAN disconnects at least once a day it seems... also still have the QoS issue. The WiFi is working pretty well using two separate SSIDs... I have not tried Smart Connect due to the trouble it causes and I don't mind having them separate so have more control over what devices connect to.
I am getting about 940Mbps during speed test over Ethernet. On WiFi I am getting about 435Mbps.... I have one AX device that was getting 750Mbps to 800Mbps, but after adding more devices it never seems to get speed that high anymore even if the other devices are in standby.
I am not sure if it's router issue or device issue... I see the link rate is reported as 1200 for AX device currently.... not sure what it was when was getting 750Mbps... seems that the MIMO may not be turning on correctly cause I only have 5 devices connected on 5Ghz and most are in standby. If I turn off other devices completely I still do not see the 750Mbps again so not sure what changed.
- berger0Jan 16, 2020Aspirant
xjn wrote:Mine is fairly stable too. I still seen the random LAN disconnects at least once a day it seems... also still have the QoS issue. The WiFi is working pretty well using two separate SSIDs... I have not tried Smart Connect due to the trouble it causes and I don't mind having them separate so have more control over what devices connect to.
I am getting about 940Mbps during speed test over Ethernet. On WiFi I am getting about 435Mbps.... I have one AX device that was getting 750Mbps to 800Mbps, but after adding more devices it never seems to get speed that high anymore even if the other devices are in standby.
I am not sure if it's router issue or device issue... I see the link rate is reported as 1200 for AX device currently.... not sure what it was when was getting 750Mbps... seems that the MIMO may not be turning on correctly cause I only have 5 devices connected on 5Ghz and most are in standby. If I turn off other devices completely I still do not see the 750Mbps again so not sure what changed.
I have the same wireless issues as you. xjn Wifi speeds seemed capped arond 450Mbs. My wired speeds are fine.I posted a new discussion about it here: https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/RAX80-capping-wifi-speeds-at-450Mbs/m-p/1849243#M5067
Is this a known issue? ChAKiBrOs said the speed cap issue was still there.
Anything we can do to get our wireless devices to full speeds?