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Forum Discussion
SAM_the_GAM
Dec 14, 2019Luminary
RAX80 New Firmware Released 1.0.1.70
I just manually checked for new firmware version and 1.0.1.70 was available. I just updated from 1.0.1.56 which seemed the most stable for me with no lan / wan disconnections. The prior version 1.0.1...
PDWhite
Mar 18, 2020Apprentice
Josh,
I'm very familiar with problem #3. After seeing it several times after a restart, I have dismissed it as just (another) artifact of the firmware's tenuous grasp of the underlying hardware.
As for your problem #1 about slower throughput than your service should be, this suggests a few questions to answer before any conclusion it made. First: Where are you measuring the speed. To determine this correctly, you must run the Speedtest that is located on the RAX80's QOS page. Running this on your computer or phone will only tell you how fast your computer or phone is running. Secondly: If the speed test on the QOS page only shows 200 Mbps, the problem is between the RAX's web interface and the street. It is quite likely that that may need some examination. (You may need to call your internet provider to help you configure their modem to work correctly with your RAX.) They should also be able to determine whether you are actually getting your rated bandwidth from the internet or not. - Suggestion: See if your internet modem also has a speedtest built in. Many of them do...
Problem #2: This may also apply to the interface with the modem. If you have is 'auto' connected with the modem, it may have simply allowed itself to become just another device on the modem's LAN. Most modern internet modems also contain firewall and router capabilities, and they may be throttling the throughput to your RAX in order to save some for other users, whether they exist or not. - The best way to bypass these problems is to have your modem device set to pass-through mode or not. Direct pass-through is by far the best. Ask the service provider how to correctly set their modem for pass-through or at least router behind router service. However, there are problems with pass-through which can affect uninterrupted bandwidth. These settings can be incorrectly configured, such as lease renewal. - If you cannot get a pass-through type internet connection, you may need to put your RAX into pass-through mode. (PLEASE look at the RAX's Internet IP to make certain it is running on a private IP address; Pass-through on a direct-to-internet connection can be a real disaster.
On the side of this issue. Netgear does manufacture excellent networking equipment, however, they really released a mega-lemon with their RAX80 Nighthawk. I noticed that by reading the reviews on various websites, most of the good ones come from people who know very little about the technology. Maybe ignorance is bliss.
Personally, I think the RAX80 should be renamed the NightTurkey. I manged to return mine, and I replaced it with another AX-capable router by another manufacturer who managed to do everything right. Since then, I've had flawless wifi coverage, full speed from my 1 Gigabit internet service, and no connection hiccups.
I hopt this bit of advice is helpful. I give it free; you make take it for what it's worth... 🙄
xjn
Mar 19, 2020Apprentice
PDWhite wrote:Josh,
I'm very familiar with problem #3. After seeing it several times after a restart, I have dismissed it as just (another) artifact of the firmware's tenuous grasp of the underlying hardware.
As for your problem #1 about slower throughput than your service should be, this suggests a few questions to answer before any conclusion it made. First: Where are you measuring the speed. To determine this correctly, you must run the Speedtest that is located on the RAX80's QOS page. Running this on your computer or phone will only tell you how fast your computer or phone is running. Secondly: If the speed test on the QOS page only shows 200 Mbps, the problem is between the RAX's web interface and the street. It is quite likely that that may need some examination. (You may need to call your internet provider to help you configure their modem to work correctly with your RAX.) They should also be able to determine whether you are actually getting your rated bandwidth from the internet or not. - Suggestion: See if your internet modem also has a speedtest built in. Many of them do...
Problem #2: This may also apply to the interface with the modem. If you have is 'auto' connected with the modem, it may have simply allowed itself to become just another device on the modem's LAN. Most modern internet modems also contain firewall and router capabilities, and they may be throttling the throughput to your RAX in order to save some for other users, whether they exist or not. - The best way to bypass these problems is to have your modem device set to pass-through mode or not. Direct pass-through is by far the best. Ask the service provider how to correctly set their modem for pass-through or at least router behind router service. However, there are problems with pass-through which can affect uninterrupted bandwidth. These settings can be incorrectly configured, such as lease renewal. - If you cannot get a pass-through type internet connection, you may need to put your RAX into pass-through mode. (PLEASE look at the RAX's Internet IP to make certain it is running on a private IP address; Pass-through on a direct-to-internet connection can be a real disaster.
On the side of this issue. Netgear does manufacture excellent networking equipment, however, they really released a mega-lemon with their RAX80 Nighthawk. I noticed that by reading the reviews on various websites, most of the good ones come from people who know very little about the technology. Maybe ignorance is bliss.
Personally, I think the RAX80 should be renamed the NightTurkey. I manged to return mine, and I replaced it with another AX-capable router by another manufacturer who managed to do everything right. Since then, I've had flawless wifi coverage, full speed from my 1 Gigabit internet service, and no connection hiccups.
I hopt this bit of advice is helpful. I give it free; you make take it for what it's worth... 🙄
The built in router speed test is almost useless because it doesn't let the user pick which server. Whenerever I use it, it picks a really close server from a local ISP that is slow. I get a more accurate and much higher speed test over Ethernet or on phone since I can pick a decent server.