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Forum Discussion
EcoDieselDave
Sep 15, 2019Guide
Rax80 nighthawk can not connect to Carrier Infinity Thermostate
I switch to a Rax40 then to a rax80 a few days later. Ever since cannot connect to my Carrier Infinity Thermostat. I see another post with the same issue using or but No solutions The attached photo...
EcoDieselDave
Sep 18, 2019Guide
Smart connect cannot be used in smart homes as it confuses devices that must use only 2.4ghz
I'm unsure was the ax feature us but I had that off also. Still never worked.
Plugged in my 8-year-old ac1900 & no issues
I'm unsure was the ax feature us but I had that off also. Still never worked.
Plugged in my 8-year-old ac1900 & no issues
Christian_R
Sep 18, 2019NETGEAR Employee Retired
Hi EcoDieselDave - I have sent you a message. Please check your inbox.
Christian
- EcoDieselDaveSep 19, 2019GuideChristian
I didn't get a reply & waited over a day it's 2019, & emails get replied to usually promptly especially from good tech companies.
I even wasted time trying to call in with NO help as No one could help, just transfer & transfer & hold.
So I plugged my old AC1900 TP-link back in which has Zero issues. Immediate connection to the tether app & Zero Smart Home issues both WiFI & Zwave. It's just so old it was time for an update to handle my gb internet Service- Christian_RSep 19, 2019NETGEAR Employee Retired
EcoDieselDave,
I have sent you a message yesterday requesting for more information to get your issue escalated.
Christian
- EcoDieselDaveSep 19, 2019GuideI replied