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Forum Discussion

Clovers's avatar
Clovers
Tutor
Jul 09, 2019

RAX80 randomly disconnects LAN cable

During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
Clovers's avatar
Clovers
Tutor
Jul 15, 2019

Thanks, just wanted to make sure Netgear was aware of the problem.

Panda9's avatar
Panda9
Guide
Oct 07, 2019
Rax80 keeps randomly disconnecting LAN and cycles a disconnect through devices which causes a moment without wifi for one device as others are ok. Once it reconnects, another device disconnects randomly. Latest update from 9-2019
  • Warri's avatar
    Warri
    Tutor
    Oct 19, 2019

    I'm having similar issues with Firmware V1.0.1.64_1.0.27  Any Advice?

     

    It will randomly drop Network for probably 1-2sec but just enough for me to lose connection to game servers and discord.

    • Panda9's avatar
      Panda9
      Guide
      Oct 21, 2019
      Mine keeps doing it no matter what, i cant believe i spent 400$ on this router and I cant get any help or answer from Netgear. People are loosing hope out here.
    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Oct 23, 2019

      Hello Warri and Panda9,

       

      I'd like for our support team to reach out to you and address the issue(s) you've experienced. When you get a chance, please send me a message with your contact info and case number (if applicable).


      Thanks,

      Christian 

      • Clovers's avatar
        Clovers
        Tutor
        Nov 04, 2019

        still a problem on Firmware Version V1.0.1.64_1.0.27