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RAX80 randomly disconnects LAN cable
During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
djust an update. its still a problem with the latest firmware
Firmware Version V1.0.1.70_1.0.30
- Still doing it even after a firmware downgrade. I’m beginning to get really frustrated. And to think I this thing cost 400$
So has anybody had any luck fixing this? I am exeriencing something that seems to be related, I posted my own subject have have heard nothing on it. All devices seem good. Good speed and coverage. But for online games that require a constant connection, I get booted out of the game. My console is an ethernet connection but I think the problem is between the router and the modem.
When the modem is powered off, the router log will show something like
Internet disconnected
Time sychronized with NTP server
Internet connected
But what I see in the router log is
[Time synchronized with NTP server] Sunday, Feb 09,2020 08:32:41
[Internet connected] IP address: 24.229.xxx.207, Sunday, Feb 09,2020 05:32:42
[Time synchronized with NTP server] Sunday, Feb 09,2020 05:32:41
[Internet connected] IP address: 24.229.xxx.207, Sunday, Feb 09,2020 03:15:50
[Time synchronized with NTP server] Sunday, Feb 09,2020 03:15:50
[Time synchronized with NTP server] Sunday, Feb 09,2020 02:19:17
[Internet connected] IP address: 24.229.xxx.207, Saturday, Feb 08,2020 23:19:17
[Time synchronized with NTP server] Saturday, Feb 08,2020 23:19:16
[Internet connected] IP address: 24.229.xxx.207, Saturday, Feb 08,2020 22:02:17
[Time synchronized with NTP server] Saturday, Feb 08,2020 22:02:16Notice at 2:19:17, there was a time sync with no [Intenet connected]. This is what should always be in the log router, just the time sync event. I think the [Intenet connected] implies that connection had dropped even though it was not logged?
Every time I get booted out of the game, I check the router log and it ALWAYS coincides with a [internet connected] event.
ISP looked at modem logs and said no issues there. I still have my R8000 X6 but really don't want to reinstall it, as the RAX80 provides whole house coverage. Never had this problem with X6.
I took the 2 year Geek Protection warranty from BB when I bought it, so returning it will not be a problem.
Before I do all of this, I just wanted to see if anybody had managed to get around these problems.
I initially had the same problem with my router spontaneously disconnecting from the Internet. I downloaded a older version of firmware which seemed to solve the problem. Then at the advice of support I reinstalled the newest firmware which I did and the router has worked flawlessly ever since..