NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Clovers
Jul 09, 2019Tutor
RAX80 randomly disconnects LAN cable
During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
Hugesock
May 11, 2020Initiate
Same problem. Two wired PS4’s which disconnect randomly every other day or so.
Very dissppointed to learn that so many other customers face the same issue, and yet there is no answer from netgear.
My simple solution: I’ve put a cheap swich between my fiber modem and the router, bypassing the $400 router as far as wired connections goes. That seems to do the job. Not happy with the product and lack of service though :(
Very dissppointed to learn that so many other customers face the same issue, and yet there is no answer from netgear.
My simple solution: I’ve put a cheap swich between my fiber modem and the router, bypassing the $400 router as far as wired connections goes. That seems to do the job. Not happy with the product and lack of service though :(
- ChocobofarmMay 11, 2020Guide
I'm using a similar workaround: I'm bypassing the $400 RAX80 router by using another router for my LAN connections. As it is, I'm using the RAX80 solely as a wifi access point that's connected to my router. The RAX80 currently isn't reliable as a LAN router. I wonder what NETGEAR is doing about this issue. It's indeed a big problem to have for a $400 router.
- GabboCHMay 12, 2020Apprentice
they are doing nothing.
Just look how many issues there are & how long they have been open without any acceptance or feedback that there is a problem they are looking into.
- ScaryPlotterMay 22, 2020Initiate
eh, ALIEN has its own problems. I did same thing, switched to ALIEN few months ago, and never got speeds close to what netgear gets and im talking LAN connection not wireless. with net gear im pushing 700mbps, with ALIEN out of the box it capped at 550. Now after yesterdays firmware update it caps at 300. it got so low so while im support with ALIEN i plugged back in my nighthawk to see after months of not using it maybe they fixed this lan connection drop.. but they didn't.. had a few drops yesterday (same day as plugged in). so throwing money at the problem does not solve it, either $350 router and 1/2 speeds or $250 router and 3/4 speeds with random drops. awesome.