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Forum Discussion
Clovers
Jul 09, 2019Tutor
RAX80 randomly disconnects LAN cable
During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
NeckGearNat
Oct 21, 2020Tutor
I've constantly kept my firmware upgraded but I've been getting this issue more frequently. I have purchased new cat6 cables, changed all of the settings in this thread and changed ports on the router. I'm still dealing with this PS4 Lan Cable disconnected issue once or twice a day. It's a major issue for me because I do youtube and streaming so even a once second drop out in on online game is a BIG problem.
- ChocobofarmOct 21, 2020GuideAs far as I'm aware, there's no fix for this issue. The RAX80 simply isn't a reliable router for ethernet connections.
- ubedawgOct 23, 2020Star
NeckGearNat This has been going on for so long, I don't think Netgear will ever address it. Just now I saw my work VOIP phone blink, then got a 'No Connection' on the display. It took a few minutes then it reconnected with an IP assigned. I was also streaming Xbox to my laptop while working and that got disconnected, too. (I had connected XB to Ethernet a few days ago, which apparently was a mistake). First thing I did was go to my router logs and there it is, proof that the RAX disconnected from modem:
[Internet connected] IP address: xx.xxx.xxx.xxx, Friday, Oct 23,2020 09:49:16
[Time synchronized with NTP server] Friday, Oct 23,2020 09:49:14I keep this router because it provides whole house coverage and I paid so much for it, I hate to trash and shell out more $$ for something else. But I am seriously considering another, if anybody can offer a substitute with good coverage. NO mesh systems, though. Have had nothing but trouble with those.
- NeckGearNatNov 13, 2020Tutor
Sucks having paid so much for this router for it to be so unrelaible. Not sure what else to try outside of keeping my consoles on wifi.
- ChocobofarmNov 16, 2020GuideYou can put the RAX80 behind an ethernet router and connect your consoles and computers to that router instead. The RAX80 does work well as a wifi6 access point. That being said, I would have never have bought it if I had known about its ethernet disconnections issue.